1. Luigi Malones discounts from 2016 on are variable and can be changed on a monthly basis. All discounts remain at the sole discretion of Luigi Malones.
2. It is the card holder’s (plastic or digital) responsibility to check the current discounts available to them, prior to their visit to the restaurant. Digital cards have an option of automatic updates which can be turned on or off by the card user. We recommend you leave it ‘on’. For troubleshooting check point 6 & 7.
3. Plastic card users had their cards replaced with digital cards in 2016. All reasonable efforts were made to contact plastic card users and inform them about the change to digital in the restaurants and by email (if provided).
4. It is the responsibility of the cardholder to keep their card safe and not allow it to be used by a third party. Only the person specified on the card can use the card. Cards cannot be shared between devices.
5. In order to confirm eligibility for discount, we reserve to right to request proof of identity of the cardholder, at the time of payment.
6. Lost cards must be reported to Luigi Malones immediately. If your card disappeared from your phone, we will send it to you again by email. If you changed your phone, we will need to delete your current details from our database before you re-apply (cards cannot be shared between devices).
7. Cards that are not picking up automatic updates can be updated manually. If 24h after sign up, the card still says ‘pending activation’ or if the offer details at the back of your card are out of date, the card requires a manual refresh. Android users – use a ‘refresh’ button on the card, iPhone users – click ‘i’ to view the back of the card, pull it down to refresh. If none of the above works, request a copy of your card to be emailed to you at firstname.lastname@example.org
8. Luigi Malones reserves the right to cancel a discount card at any time, wholly at its own discretion.
9. Users can cancel their discount cards at any time. If you decide to do so, please contact email@example.com
10. By signing up for a discount card at Luigi Malones, you agree to receive emails with offers and promotions available to you as a discount scheme member. You are free to unsubscribe from such communications anytime you receive an email from Luigi Malones.
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